Privacy policy
Effective Date: Oct 17, 2024
At Week of Learning ("we", "us", "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (https://www.weekoflearning.com), interact with our services, or engage with any of our offerings, including courses, communications, and other resources. Please read this policy carefully to understand how we handle your data.
By using our website, enrolling in our courses, or providing any personal information, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our website or services.
1. Information We Collect
We collect various types of personal and non-personal information to provide and improve our services. The types of information we collect include:
A. Personal Information
Personal information refers to data that can identify you as an individual. This includes:
Contact Information: Name, email address, phone number, and mailing address.
Account Information: Username, password, and preferences when you create an account with us.
Payment Information: Credit card details or payment information when you enroll in courses or make a purchase.
Communication Data: Information you provide when communicating with us via email, chat, or other forms of correspondence.
B. Non-Personal Information
Non-personal information refers to data that cannot directly identify you. This includes:
Technical Data: IP address, browser type, operating system, and device type.
Usage Data: Information about how you interact with our website, including pages viewed, time spent, and referral URLs.
C. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our website. Cookies help us improve the user experience by remembering your preferences, facilitating navigation, and providing personalized content. You can control cookie preferences through your browser settings, but disabling cookies may limit your ability to use certain features.
2. How We Use Your Information
We use the information we collect for various purposes, including:
A. Providing and Improving Services
To deliver courses and services that you request.
To process transactions and manage your account.
To enhance and personalize your learning experience.
B. Communication
To send you administrative and promotional emails, including course updates, new offerings, and newsletters. You may opt out of promotional emails at any time by following the unsubscribe link in our emails.
To respond to your inquiries and provide customer support.
C. Analytics and Optimization
To analyze usage trends and improve the functionality and performance of our website.
To monitor the effectiveness of our marketing campaigns and optimize the user experience.
D. Legal and Compliance
To comply with legal obligations and resolve disputes.
To protect the security and integrity of our website and services.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
A. Service Providers
We may share your data with trusted third-party service providers who assist us in operating our website, processing payments, delivering email communications, and performing other services on our behalf. These providers are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
B. Legal Obligations
We may disclose your information if required to do so by law, court order, or regulatory authority. This includes sharing information with government agencies for the purposes of legal compliance, preventing fraud, or protecting our rights.
C. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such transfer and any changes to the Privacy Policy resulting from it.
4. Your Data Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
A. Access and Update
You have the right to access and update your personal information at any time through your account settings or by contacting us directly. We encourage you to keep your information current and accurate.
B. Data Portability
You may request a copy of your personal data in a structured, commonly used format. This allows you to move your data to another service provider if you choose.
C. Data Deletion
You may request the deletion of your personal data from our systems. However, we may retain certain information for legal, regulatory, or business purposes (e.g., to comply with financial regulations or resolve disputes).
D. Opt-Out of Communications
If you no longer wish to receive marketing or promotional communications from us, you can opt out by following the unsubscribe link in our emails or contacting us directly.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For example, we may retain payment records for tax or accounting purposes. When your information is no longer needed, we will securely delete or anonymize it.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure servers. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials, and we recommend that you use strong, unique passwords for your account.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party websites, and we encourage you to review their privacy policies before sharing your personal information with them.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have collected personal information from a minor without verification of parental consent, we will take steps to delete that information.
9. International Data Transfers
If you are accessing our website from outside of India, please be aware that your personal data may be transferred to, processed, and stored in India or other jurisdictions where our service providers are located. By using our website, you consent to the transfer of your data to these jurisdictions.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email:
[email protected]
Phone: +91-8288954593
We will do our best to respond to your inquiries promptly and address any concerns you may have.